FAQ
Do I need to leave a tip?
Tips are not required but are certainly appreciated by our cleaners. You can leave a cash tip in an envelope cleared marked as “Tip for Naturalcare Cleaners”. To use your…
Do you bring your own supplies and equipment?
Oh yes! We have the most equipment of any maid…
How do I book my first appointment?
Simply go to our booking form and schedule your appointment online. Alternatively…
What is your cancellation policy?
We understand things happen. But please keep in mind we…
I have a cleaning coupon, how do I use it?
Simply book as normal. In the comments section, mention you…
What is your 100% Guarantee policy?
If you’re not content with your cleaning, we will come…
What is your refund policy?
Simple! If something is not done to your expectations, please…
Why is the discount code not working?
Some discounts are for first time customers only and some…
Can I trust my cleaning technicians?
Absolutely. All Naturalcare cleaning technicians and maids are highly trained, background…
How long have you been in business?
Naturalcare Cleaning Service has been in business serving thousands of Houston residents…
Are you insured and bonded?
Oh Yes, Naturalcare is insured and bonded. We understand that it…
